Most of our items are carefully made by local mamas with ethic and delicacy.
For best results, we recommend you wash your fuzzy love in cool water, lay flat or tumble on low.
Little to no shrinkage may occur.
Return/ Exchange Policy
We gladly accept returns, exchanges and cancellations.
Contact us within: 5 days of delivery
Ship items back within 5 days of delivery
Request a cancellation within 24 hours of purchase
Questions about your order?
Please contact us if you have any concerns.
Our policy lasts 5 days. After that time since your purchase, unfortunately we can't offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.It must be also in its original packaging.
Because of the nature of some items, we do not accept returns unless items arrive damages or defective. Those items includes:
-Custom or personalized orders
- Gift cards
To complete your return, we require a receipt or proof of purchase.
Refund policy ( if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify of the approval or rejection of your refund.
If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.